Core capabilityOnline employee enrollmentLet employees make benefit elections electronically. 4 points maximum | Supported4 / 4 pts Benefits enrollment administration is documented. Official documentation · Oct 15, 2026Source ↗ |
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Core capabilityLife-event changesProcess benefit changes outside open enrollment following a life event. 4 points maximum | Supported4 / 4 pts Mobile benefits tools support life-event updates. Official documentation · Oct 15, 2026Source ↗ |
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Depth checkEligibility groups and rulesApply benefit eligibility or waiting-period rules to defined employee groups. 5.6 points maximumAsk for a demonstrationShow how a new hire becomes eligible while an ineligible worker is excluded. A scenario to run with the supplier; not a completed product test. | Not verified0–5.6 / 5.6 pts The reviewed evidence does not establish this advanced behavior: eligibility groups and rules. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Depth checkLife-event evidence and reviewCollect or review dependent or life-event information/documents before a benefit change is finalized. 6.4 points maximumAsk for a demonstrationProcess a marriage or dependent change and show the supporting evidence and review step. A scenario to run with the supplier; not a completed product test. | Supported6.4 / 6.4 pts Evidence-of-insurability connections expose approved, denied and pending applications for review. Official documentation · Oct 15, 2026Source ↗ |
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Core capabilityBenefit deductions to payrollSend or apply benefit deductions in the connected payroll. 4 points maximum | Supported4 / 4 pts Benefits-to-payroll connection depends on module configuration. Official documentation · Oct 15, 2026Source ↗ |
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Core capabilityElection changes to payrollUpdate payroll when benefit elections change. 4 points maximum | Not verified0–4 / 4 pts The reviewed documentation does not establish election changes to payroll at this feature level. This is an evidence gap, not a finding that the capability is absent. Not verified · Oct 15, 2026Source ↗ |
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Depth checkEffective-dated deduction updatesApply benefit-election changes to payroll according to effective dates. 5.6 points maximumAsk for a demonstrationChange coverage mid-month and show the intended first payroll deduction. A scenario to run with the supplier; not a completed product test. | Not verified0–5.6 / 5.6 pts The reviewed evidence does not establish this advanced behavior: effective-dated deduction updates. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Depth checkRetroactive deduction correctionSupport retroactive benefit correction or catch-up deductions with a reviewable adjustment. 6.4 points maximumAsk for a demonstrationCorrect a benefit election that was entered after payroll closed and show the adjustment. A scenario to run with the supplier; not a completed product test. | Not verified0–6.4 / 6.4 pts The reviewed evidence does not establish this advanced behavior: retroactive deduction correction. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Core capabilityUS benefit-plan optionsProvide access to or administration of US employee benefit plans. 3.2 points maximum | Not verified0–3.2 / 3.2 pts The reviewed documentation does not establish us benefit-plan options at this feature level. This is an evidence gap, not a finding that the capability is absent. Not verified · Oct 15, 2026Source ↗ |
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Core capabilityExisting broker or plan connectionDocument a route for retaining an existing broker or benefit arrangement. 3.2 points maximum | Not verified0–3.2 / 3.2 pts The reviewed documentation does not establish existing broker or plan connection at this feature level. This is an evidence gap, not a finding that the capability is absent. Not verified · Oct 15, 2026Source ↗ |
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Depth checkCarrier enrollment transmissionSend enrollment data to a carrier through a documented connection or file workflow. 4.8 points maximumAsk for a demonstrationFollow one approved election from the system to the carrier, including a failed transfer. A scenario to run with the supplier; not a completed product test. | Supported4.8 / 4.8 pts Workforce Now supports carrier exchange by API or EDI, including eligibility and life events. Official documentation · Oct 15, 2026Source ↗ |
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Depth checkDifferent plans or contributions by groupConfigure different benefit offers or employer contributions for eligible employee groups. 4.8 points maximumAsk for a demonstrationGive two eligible classes different contributions and show each employee’s enrollment view. A scenario to run with the supplier; not a completed product test. | Not verified0–4.8 / 4.8 pts The reviewed evidence does not establish this advanced behavior: different plans or contributions by group. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Core capabilityEnrollment visibilitySee employee enrollment or plan-election information. 2.4 points maximum | Supported2.4 / 2.4 pts Benefits administration is connected to workforce information. Official documentation · Oct 15, 2026Source ↗ |
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Core capabilityBenefits reports or cost insightProduce benefit-related reports, dashboards or deduction/cost insights. 2.4 points maximum | Not verified0–2.4 / 2.4 pts The reviewed documentation does not establish benefits reports or cost insight at this feature level. This is an evidence gap, not a finding that the capability is absent. Not verified · Oct 15, 2026Source ↗ |
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Depth checkIncomplete-enrollment trackingIdentify employees with missing elections or outstanding enrollment tasks. 3.2 points maximumAsk for a demonstrationShow a list of employees who have not completed enrollment and the next action for each. A scenario to run with the supplier; not a completed product test. | Supported3.2 / 3.2 pts Enrollment dashboards and eligibility/enrollment activity reports track workforce completion. Official documentation · Oct 15, 2026Source ↗ |
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Depth checkExport enrollment or deduction detailsExport detailed enrollment, deduction or contribution rows for reconciliation. 4 points maximumAsk for a demonstrationExport election and deduction rows and reconcile one employee against payroll or a carrier bill. A scenario to run with the supplier; not a completed product test. | Not verified0–4 / 4 pts The reviewed evidence does not establish this advanced behavior: export enrollment or deduction details. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Core capabilityAI benefits questionsAsk AI questions about benefits, plan information or deductions. 2.4 points maximum | Supported2.4 / 2.4 pts ADP Assist provides HR and benefits guidance in the mobile experience. Official documentation · Oct 15, 2026Source ↗ |
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Core capabilityAI benefits administration helpUse AI to prepare benefit materials, import rates or surface benefit-related operational signals. 2.4 points maximum | Not verified0–2.4 / 2.4 pts The reviewed documentation does not establish ai benefits administration help at this feature level. This is an evidence gap, not a finding that the capability is absent. Not verified · Oct 15, 2026Source ↗ |
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Depth checkAI grounded in relevant benefit informationTie benefit answers to the employer’s actual plan, elections, deductions or approved benefit content. 3.2 points maximumAsk for a demonstrationAsk a plan-specific benefit question and show which approved information supports the answer. A scenario to run with the supplier; not a completed product test. | Not verified0–3.2 / 3.2 pts The reviewed evidence does not establish this advanced behavior: ai grounded in relevant benefit information. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Depth checkHuman review or escalation of benefit AIProvide a documented human review or support escalation route for AI benefit guidance or changes. 4 points maximumAsk for a demonstrationAsk an ambiguous benefit question or request a change and show how a person reviews or resolves it. A scenario to run with the supplier; not a completed product test. | Not verified0–4 / 4 pts The reviewed evidence does not establish this advanced behavior: human review or escalation of benefit ai. Request the demonstration above; absence of public evidence does not establish absence of the feature. Not verified · Oct 15, 2026Source ↗ |
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Depth checkExplain the inputs behind an AI benefit recommendationDemonstrate “Explain the inputs behind an AI benefit recommendation” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Explain the inputs behind an AI benefit recommendation” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkAlert when a dependent approaches an eligibility age limitDemonstrate “Alert when a dependent approaches an eligibility age limit” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Alert when a dependent approaches an eligibility age limit” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkLock routine elections outside an enrolment windowDemonstrate “Lock routine elections outside an enrolment window” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Lock routine elections outside an enrolment window” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkApply expiry or carry-over rules to unused allowancesDemonstrate “Apply expiry or carry-over rules to unused allowances” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Apply expiry or carry-over rules to unused allowances” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkAllocate eligible lines of a mixed receiptDemonstrate “Allocate eligible lines of a mixed receipt” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Allocate eligible lines of a mixed receipt” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkSuppress small groups in anonymous usage reportsDemonstrate “Suppress small groups in anonymous usage reports” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Suppress small groups in anonymous usage reports” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkIdentify merchants in benefit-wallet transactionsDemonstrate “Identify merchants in benefit-wallet transactions” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Identify merchants in benefit-wallet transactions” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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Depth checkFreeze and replace a lost benefit cardDemonstrate “Freeze and replace a lost benefit card” with a sample record; show the result, permissions and required plan. 2.5 points maximumAsk for a demonstrationDemonstrate “Freeze and replace a lost benefit card” with a sample record; show the result, permissions and required plan. A scenario to run with the supplier; not a completed product test. | Not verified0–2.5 / 2.5 pts This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan. Not verified · Oct 21, 2026Source ↗ |
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