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Core capabilities carry 32 points; workflow depth carries 68. AI contributes the category-specific weight shown below within those totals. Change group priorities and see every contribution update.

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Documented fit across available plans · unknowns shown as ranges · no customer ratings

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Payroll software evidence comparison
Features & decision context

Gusto

73–100/100 documented fit
73% evidence coverage
Core capabilities29.6–32 / 32 pts9/10 checks with established status
Workflow depth43.5–68 / 68 pts10/18 checks with established status

Justworks

46–100/100 documented fit
46% evidence coverage
Core capabilities24–32 / 32 pts7/10 checks with established status
Workflow depth22.4–68 / 68 pts4/18 checks with established status
How AI changes fitSame priorities, with and without AI73–100 with AI79–100 without AIFeature-fit points; not measured ROI46–100 with AI51–100 without AIFeature-fit points; not measured ROI
Supplier websiteVisit Gusto Visit Justworks
Good fit forSmall US employers that want payroll and benefits in one operational workflow.Small employers comparing payroll-only service with a supported PEO arrangement.
Look more closely whenYou want to buy benefits administration without a Gusto payroll account.You want to compare PEO fees as if they were software-only licenses.
Pricing snapshotDifferent billing units are not directly comparable
$49.00monthly base + $6/person

Simple: $49 monthly base plus $6 per person; Plus $80 plus $12 per person.

Pricing source
$50.00monthly base + $8/employee

Payroll: $50/month plus $8/employee. PEO Basic $79 and PEO Plus $124/employee/month.

Pricing source
Pay-run flexibility 20% base weight
Core capabilityRegular payroll runsCalculate and process an ordinary US employee payroll.Supported4 / 4 pts

Unlimited regular pay runs are documented.

Official documentation · Oct 15, 2026Source
Supported4 / 4 pts

US employee payroll processing is documented.

Official documentation · Oct 15, 2026Source
Core capabilityOff-cycle payrollProcess a bonus or other payroll outside the normal pay calendar.Supported4 / 4 pts

Unlimited off-cycle payroll is documented.

Official documentation · Oct 15, 2026Source
Supported4 / 4 pts

Off-cycle payroll runs are included.

Official documentation · Oct 15, 2026Source
Depth checkPrior-run correction workflowCorrect, void or replace an already submitted payroll using a documented workflow.
Ask for a demonstration

Correct a fictional prior-period pay error and show which records and payments change.

A scenario to run with the supplier; not a completed product test.
Supported5.6 / 5.6 pts

Submitted payroll can be canceled before debit; processed payroll has reversal/correction routes with timing restrictions.

Official documentation · Oct 15, 2026Source
Supported5.6 / 5.6 pts

A documented off-cycle payment can correct previously omitted wages; payment timing restrictions apply.

Official documentation · Oct 15, 2026Source
Depth checkPre-submit payroll reviewInspect pay-run totals or a preview of employee calculations before submission.
Ask for a demonstration

Show gross-to-net totals and resolve one changed deduction before approving the run.

A scenario to run with the supplier; not a completed product test.
Supported6.4 / 6.4 pts

The final payroll step previews both total and individual employee calculations.

Official documentation · Oct 15, 2026Source
Not verified0–6.4 / 6.4 pts

The reviewed evidence does not establish this advanced behavior: pre-submit payroll review. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
US filing service 20% base weight
Core capabilityFederal payroll filing serviceHave the provider file documented federal employer payroll forms.Supported4 / 4 pts

Federal payroll filing is listed.

Official documentation · Oct 15, 2026Source
Supported4 / 4 pts

Employer payroll tax and year-end filings are listed.

Official documentation · Oct 15, 2026Source
Core capabilityState and local filing serviceHave the provider handle documented state or local payroll filings.Supported4 / 4 pts

State and local payroll filing is listed.

Official documentation · Oct 15, 2026Source
Supported4 / 4 pts

Multistate payroll and employer tax filing services are documented.

Official documentation · Oct 15, 2026Source
Depth checkFiling and tax-document visibilityInspect provider-produced payroll tax forms, reports or filing records.
Ask for a demonstration

Find a completed quarter’s tax form or filing record and show how it is downloaded.

A scenario to run with the supplier; not a completed product test.
Supported5.6 / 5.6 pts

Filed federal/state forms are accessible in Tax documents; some electronic vouchers remain in agency portals.

Official documentation · Oct 15, 2026Source
Supported5.6 / 5.6 pts

The Document Center provides generated tax documents for viewing and download.

Official documentation · Oct 15, 2026Source
Depth checkPayroll tax amendment supportDocument a process for amending payroll tax filings or resolving a payroll tax notice.
Ask for a demonstration

Show the process for a tax amendment or notice, including what the employer must supply.

A scenario to run with the supplier; not a completed product test.
Supported6.4 / 6.4 pts

Gusto provides an amended-forms area for filings corrected on a company’s behalf.

Official documentation · Oct 15, 2026Source
Supported6.4 / 6.4 pts

Tax-document corrections have a documented support process and corrected electronic copies.

Official documentation · Oct 15, 2026Source
Time-to-payroll connection 16% base weight
Core capabilityTime data into payrollTransfer captured or approved work hours into payroll.Supported3.2 / 3.2 pts

Time-to-payroll tools require Plus/Premium or the Simple time add-on.

Official documentation · Oct 15, 2026Source
Supported3.2 / 3.2 pts

Payroll time synchronization uses the time-tracking add-on.

Official documentation · Oct 15, 2026Source
Core capabilityPaid leave into payrollTransfer approved paid leave to the relevant pay run.Supported3.2 / 3.2 pts

Approved paid leave is synchronized into the related payroll run.

Official documentation · Oct 15, 2026Source
Not verified0–3.2 / 3.2 pts

The reviewed documentation does not establish paid leave into payroll at this feature level. This is an evidence gap, not a finding that the capability is absent.

Not verified · Oct 15, 2026Source
Depth checkReview time before payroll transferReview or approve worked time before it is imported or released to payroll.
Ask for a demonstration

Change one unapproved timecard and show whether it can enter the payroll run.

A scenario to run with the supplier; not a completed product test.
Supported4.8 / 4.8 pts

Unapproved timesheets prompt payroll review; approval permission controls syncing hours.

Official documentation · Oct 15, 2026Source
Supported4.8 / 4.8 pts

Approved time-tracking shifts sync to Justworks; optional auto-approval can be configured.

Official documentation · Oct 15, 2026Source
Depth checkMap time to earnings or overtimeConnect distinct time types, overtime or earning codes to payroll calculations.
Ask for a demonstration

Send regular and overtime hours to payroll and show the resulting earning lines.

A scenario to run with the supplier; not a completed product test.
Not verified0–4.8 / 4.8 pts

The reviewed evidence does not establish this advanced behavior: map time to earnings or overtime. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Not verified0–4.8 / 4.8 pts

The reviewed evidence does not establish this advanced behavior: map time to earnings or overtime. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Benefit deductions 12% base weight
Core capabilityBenefit deductions in payrollApply benefit deductions when calculating an employee pay run.Supported2.4 / 2.4 pts

Payroll applies automatic benefit deductions.

Official documentation · Oct 15, 2026Source
Supported2.4 / 2.4 pts

Benefit deductions depend on the benefits/payroll package.

Official documentation · Oct 15, 2026Source
Core capabilityBenefit-election synchronizationUpdate payroll deductions from benefit elections or changes.Supported2.4 / 2.4 pts

Benefit administration connects deduction information directly to payroll.

Official documentation · Oct 15, 2026Source
Not verified0–2.4 / 2.4 pts

The reviewed documentation does not establish benefit-election synchronization at this feature level. This is an evidence gap, not a finding that the capability is absent.

Not verified · Oct 15, 2026Source
Depth checkScheduled benefit-deduction changesSet an effective date or scheduled change for a payroll benefit deduction.
Ask for a demonstration

Change a deduction for the next pay period and show that this period remains correct.

A scenario to run with the supplier; not a completed product test.
Not verified0–3.2 / 3.2 pts

The reviewed evidence does not establish this advanced behavior: scheduled benefit-deduction changes. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Not verified0–3.2 / 3.2 pts

The reviewed evidence does not establish this advanced behavior: scheduled benefit-deduction changes. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Depth checkCatch-up or correction of deductionsApply a one-off adjustment, arrears or catch-up amount to a benefit deduction.
Ask for a demonstration

Correct a missed deduction without permanently doubling the employee’s regular deduction.

A scenario to run with the supplier; not a completed product test.
Supported4 / 4 pts

Late enrollment confirmation produces catch-up deduction corrections in upcoming payrolls.

Official documentation · Oct 15, 2026Source
Not verified0–4 / 4 pts

The reviewed evidence does not establish this advanced behavior: catch-up or correction of deductions. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
AI payroll assistance 14.5% base weight
Core capabilityAI payroll explanationsAsk AI about payroll information, a payslip or payroll help content.Supported2.4 / 2.4 pts

Gus answers payroll questions with referenced help content.

Official documentation · Oct 15, 2026Source
Supported2.4 / 2.4 pts

An external AI assistant can query live payroll information through MCP.

Official documentation · Oct 15, 2026Source
Core capabilityAI pay-run reviewSurface or explain pay changes, discrepancies or exceptions before payroll is approved.Not verified0–2.4 / 2.4 pts

The reviewed documentation does not establish ai pay-run review at this feature level. This is an evidence gap, not a finding that the capability is absent.

Not verified · Oct 15, 2026Source
Not verified0–2.4 / 2.4 pts

The reviewed documentation does not establish ai pay-run review at this feature level. This is an evidence gap, not a finding that the capability is absent.

Not verified · Oct 15, 2026Source
Depth checkAI explanation tied to payroll evidenceInspect the payroll data, entry or help source used in an AI payroll explanation.
Ask for a demonstration

Ask why net pay changed and open the underlying item or cited source.

A scenario to run with the supplier; not a completed product test.
Supported3.2 / 3.2 pts

Gus answers with linked help-center references.

Official documentation · Oct 15, 2026Source
Not verified0–3.2 / 3.2 pts

The reviewed evidence does not establish this advanced behavior: ai explanation tied to payroll evidence. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Depth checkHuman approval of AI-prepared payrollAI-prepared payroll actions or reviews retain explicit human control of pay-run release.
Ask for a demonstration

Have AI prepare or review a pay run and show the human approval required to submit it.

A scenario to run with the supplier; not a completed product test.
Not verified0–4 / 4 pts

The reviewed evidence does not establish this advanced behavior: human approval of ai-prepared payroll. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Not verified0–4 / 4 pts

The reviewed evidence does not establish this advanced behavior: human approval of ai-prepared payroll. Request the demonstration above; absence of public evidence does not establish absence of the feature.

Not verified · Oct 15, 2026Source
Depth checkTune thresholds for AI payroll anomaly alertsDemonstrate “Tune thresholds for AI payroll anomaly alerts” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Tune thresholds for AI payroll anomaly alerts” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Operational detail 17.5% base weight
Depth checkBring earlier payrolls into year-to-date balancesDemonstrate “Bring earlier payrolls into year-to-date balances” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Bring earlier payrolls into year-to-date balances” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Supported2.5 / 2.5 pts

During setup, administrators can enter prior payroll history so year-to-date balances carry into Gusto. US payroll setup; enter year-to-date payroll before running Gusto payroll; post-launch corrections use a different process.

Official documentation · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkCompare current and previous employee pay before submissionDemonstrate “Compare current and previous employee pay before submission” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Compare current and previous employee pay before submission” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Supported2.5 / 2.5 pts

Regular-payroll alerts highlight employee pay changes against recent payroll for review before submission. US regular payroll; requires sufficient previous payroll; alerts do not change or submit payroll; no AI capability inferred.

Official documentation · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkApprove a payroll run from a mobile manager accountDemonstrate “Approve a payroll run from a mobile manager account” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Approve a payroll run from a mobile manager account” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkSplit net pay across employee bank accountsDemonstrate “Split net pay across employee bank accounts” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Split net pay across employee bank accounts” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkCap a deduction using a configured net-pay floorDemonstrate “Cap a deduction using a configured net-pay floor” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Cap a deduction using a configured net-pay floor” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkLet an employee compare two pay statementsDemonstrate “Let an employee compare two pay statements” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Let an employee compare two pay statements” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Supported2.5 / 2.5 pts

Eligible employees can compare two paychecks in the iPhone app, including earnings, taxes and deductions. US W-2 employees; iPhone app; at least two paychecks; employee sees their own data only.

Official documentation · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Depth checkTrace a rejected employee bank paymentDemonstrate “Trace a rejected employee bank payment” with a sample record; show the result, permissions and required plan.
Ask for a demonstration

Demonstrate “Trace a rejected employee bank payment” with a sample record; show the result, permissions and required plan.

A scenario to run with the supplier; not a completed product test.
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
Not verified0–2.5 / 2.5 pts

This specific check has not been verified. Missing evidence does not mean the capability is absent. Ask for a demonstration in the proposed plan.

Not verified · Oct 21, 2026Source
AI usage and limits

Gus answers payroll, benefits, time, and HR questions with help-center references.

  • Answers can be wrong; review linked sources
  • Not evidence of autonomous payroll execution
AI documentation

An MCP connection exposes live Justworks data to compatible AI assistants.

  • External assistant required
  • Action scope and extra cost were not resolved by the accessible FAQ
AI documentation
Additional costs to ask about
  • Time on Simple and priority support cost extra
  • Premiums and some benefit account fees are additional
  • Time tracking $8/employee/month
  • Payroll health-insurance administration and premiums
Integration shortlist
  • QuickBooks
  • Xero
  • Homebase
  • Claude via MCP
  • ChatGPT via MCP
  • Accounting integrations
Research dateOct 15, 2026
Full source record →
Oct 15, 2026
Full source record →

TURN THE COMPARISON INTO A DECISION

Run the same demo with every finalist.

  • Show an off-cycle bonus and a prior-period correction.
  • Which filings and notices are included for our states and worker types?
  • How do approved time and benefit changes reach payroll?
  • Show the AI explanation beside the actual changed payroll entries.

Use the same sample data and success criteria. Check the result, the handoff, the permissions and the final bill.

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