US BUYING RESEARCH · FACTUAL COMPARISON
Field service software for US home-service teams
Start with the work between a customer enquiry and a paid job: booking, dispatch, field documentation, invoicing and repeat service. These four supplier families serve that common workflow. They are not an assessment of industrial maintenance, construction project management or every field-service product.
Ratings pending. Listed by buying approach, not score. Our editorial scale is /100; these products have not been assigned a rating.
Start with the work you need done
| Supplier | Approach | Useful when | Important boundary |
|---|---|---|---|
| Jobber | Office-to-field workflow, priced by plan and team size | A solo operator or small crew wants a connected quote-to-payment workflow and can choose a specific team-size package. | Core’s one-user annual offer does not include the five-person scope. Connect adds checklists, time/expenses and QuickBooks; two-way messaging/job costing appear higher in the package ladder. |
| Housecall Pro | Home-service scheduling with plan-specific team tools | A home-service business needs customer booking and job costing, with additional routing and documentation for a growing crew. | Basic has one user; Essentials has five and adds routes, photo reports and QuickBooks Online. Temporary first-month pricing is not used here. |
| Workiz | Quoted service workflow; Ultimate expands parts and asset operations | A service team needs a quoted workflow and is considering higher-tier inventory, equipment and API access. | Standard and Ultimate are currently quotation-based. The inspected page distinguishes Genius add-ons from base plans; older published tariff names are not reused. |
| ServiceM8 | Job-volume pricing with unlimited paid-plan users | A business prefers a monthly job cap with unlimited staff rather than paying for each added user. | Starter permits 50 new jobs/month; Growing permits 150 and adds assets/forms. The exact treatment of over-cap and recurring jobs needs confirmation. |
US buying scope: count the team and the work before comparing prices
Jobber and Housecall Pro publish USD offers with sales tax extra. ServiceM8 uses monthly job allowances and unlimited users on its paid plans; its US pricing FAQ now describes Android as well as iOS. Workiz publishes named quoted packages. Payment processing, AI answering, implementation and state-specific taxes can change the total.
Jobber US plans · Housecall Pro US plans · ServiceM8 US plans · Workiz plan entitlements
A field-service shortlist by workload, not a universal winner
| Your question | What the evidence supports | Boundary to verify |
|---|---|---|
| Five people need reminders, checklists and accounting sync | Compare Jobber Connect five-user annual with Housecall Pro Essentials annual. Both show USD 149/month equivalent. | Jobber annual one-user Connect is USD 99; do not substitute that headline. Test sync, payment fees and each crew’s device workflow. |
| Your crew grows but monthly job volume stays modest | ServiceM8 Starter/Growing publish unlimited users with 50/150 new jobs. | A user-unlimited offer is not job-unlimited. Tax and excess-job handling on these two plans remain unresolved. |
| You need parts, customer assets and custom integration | Workiz Ultimate explicitly lists inventory, equipment tracking and Open API. | No price or user allowance was verified. Obtain the configured quote; do not assume every Standard feature table label is included. |
| You want AI to speak or act for your company | Housecall Pro call answering and Workiz Genius Answering are separately paid/scoped. Workiz documents English/Spanish and task restrictions. Housecall Pro AI Team · Workiz Genius Answering · Workiz plan entitlements | Included writing/chat helpers are not unlimited telephone answering. Confirm quotas, retention, human escalation and approved claims. |
Jobber: packages and boundaries
A solo operator or small crew wants a connected quote-to-payment workflow and can choose a specific team-size package.
Check before buying: Core’s one-user annual offer does not include the five-person scope. Connect adds checklists, time/expenses and QuickBooks; two-way messaging/job costing appear higher in the package ladder.
Editorial rating: pending. No /100 score has been assigned.
| Offer | Observed price and billing | Package facts and evidence |
|---|---|---|
| Core — one user, annual | USD 29 · account/month equivalent · annual prepaid billing · Applicable sales tax extra Jobber US plans · Observed 2026-11-05 |
Not verified for this offer
|
| Connect — five users, annual | USD 149 · account/month equivalent · annual prepaid billing · Applicable sales tax extra Jobber US plans · Observed 2026-11-05 |
Not verified for this offer
|
- Confirm payment fees, annual renewal, API/role rights and the support promise for your account.
- Receptionist is separately scoped; its Companion feature is still advertised as coming soon.
Jobber product-wide documentation — not a plan entitlement
These product statements do not fill gaps in the package table above.
- Scheduling and dispatch: Documented
Book and schedule jobs.
Jobber US plans · Checked 2026-11-05 - Quotes and approval: Conditional
Issue customer quotes; exact approval workflow needs confirmation.
Jobber US plans · Checked 2026-11-05 - Job invoicing: Documented
Create job invoices.
Jobber US plans · Checked 2026-11-05 - Customer payment collection: Conditional
Online payments; processing fees separate and unverified.
Jobber US plans · Checked 2026-11-05 - Customer online booking: Documented
Online booking included.
Jobber US plans · Checked 2026-11-05 - Operational reports: Documented
Built-in reports.
Jobber US plans · Checked 2026-11-05 - Term and renewal: Documented
USD 149/month equivalent billed annually for five included users.
Jobber US plans · Checked 2026-11-05 - Tax basis: Documented
Sales tax extra where applicable.
Jobber US plans · Checked 2026-11-05 - Job checklists and forms: Documented
Job checklists.
Jobber US plans · Checked 2026-11-05 - Staff time and expenses: Documented
Time and expense tracking.
Jobber US plans · Checked 2026-11-05 - QuickBooks Online connection: Conditional
QuickBooks Online sync; external account required.
Jobber US plans · Checked 2026-11-05 - Customer text messaging: Conditional
Automated client reminders, not Grow’s two-way messaging.
Jobber US plans · Checked 2026-11-05 - Included staff allowance: Documented
Five users in this selected offer.
Jobber US plans · Checked 2026-11-05 - Published price or quote: Documented
USD 149/month equivalent, annual, five users; USD 99 annual headline is one user.
Jobber US plans · Checked 2026-11-05 - Customer and job history: Documented
Client details with job/communication history.
Jobber customer records · Checked 2026-11-05 - AI booking and dispatch: Conditional
Optional Receptionist handles calls/texts and bookings; Companion is coming soon.
Jobber AI receptionist · Jobber US plans · Checked 2026-11-05
Still unverified
- Daily route planning
- Recurring work
- Job photo documentation
- Job profitability
- Service parts stock
- Customer equipment records
- Integration API
- Mobile field work
- Staff permissions
- Job volume limit
- Support and implementation
- AI writing and analysis
- AI control and handoff
- AI usage and data limits
Housecall Pro: packages and boundaries
A home-service business needs customer booking and job costing, with additional routing and documentation for a growing crew.
Check before buying: Basic has one user; Essentials has five and adds routes, photo reports and QuickBooks Online. Temporary first-month pricing is not used here.
Editorial rating: pending. No /100 score has been assigned.
| Offer | Observed price and billing | Package facts and evidence |
|---|---|---|
| Basic — annual | USD 59 · account/month equivalent · annual prepaid billing · Applicable sales tax extra Housecall Pro US plans · Observed 2026-11-05 |
Not verified for this offer
|
| Essentials — annual | USD 149 · account/month equivalent · annual prepaid billing · Applicable sales tax extra Housecall Pro US plans · Observed 2026-11-05 |
Not verified for this offer
|
- Confirm accounting synchronisation details, mobile/offline access, processing charges and extra-user cost.
- Included AI chat/analysis tools do not include the separately paid 24/7 call-answering service.
Housecall Pro product-wide documentation — not a plan entitlement
These product statements do not fill gaps in the package table above.
- Scheduling and dispatch: Documented
Technician scheduling and dispatch.
Housecall Pro US plans · Checked 2026-11-05 - Quotes and approval: Conditional
Estimates; exact acceptance controls unverified.
Housecall Pro US plans · Checked 2026-11-05 - Job invoicing: Documented
Job invoicing.
Housecall Pro US plans · Checked 2026-11-05 - Customer payment collection: Conditional
Online/field payments; transaction and financing fees separate.
Housecall Pro US plans · Checked 2026-11-05 - Customer online booking: Documented
Customer online booking.
Housecall Pro US plans · Checked 2026-11-05 - Job profitability: Documented
Job cost reporting.
Housecall Pro US plans · Checked 2026-11-05 - Tax basis: Documented
Sales tax excluded, depends on state.
Housecall Pro US plans · Checked 2026-11-05 - AI writing and analysis: Documented
Marketing, Analyst and Coach AI included in all plans; no outcome test.
Housecall Pro AI Team · Checked 2026-11-05 - AI booking and dispatch: Conditional
Chat helper included; 24/7 call answering is a paid feature.
Housecall Pro AI Team · Checked 2026-11-05 - Daily route planning: Documented
Daily job routes.
Housecall Pro US plans · Checked 2026-11-05 - Job checklists and forms: Documented
Checklist automations.
Housecall Pro US plans · Checked 2026-11-05 - Job photo documentation: Documented
Photo annotations/reports.
Housecall Pro US plans · Checked 2026-11-05 - QuickBooks Online connection: Conditional
QuickBooks Online sync; external account scope applies.
Housecall Pro US plans · Checked 2026-11-05 - Included staff allowance: Documented
Five users.
Housecall Pro US plans · Checked 2026-11-05 - Published price or quote: Documented
USD 149/month annual equivalent, excluding promotion.
Housecall Pro US plans · Checked 2026-11-05 - Term and renewal: Documented
Annual offer; USD 189 monthly option separate.
Housecall Pro US plans · Checked 2026-11-05
Still unverified
- Customer and job history
- Recurring work
- Staff time and expenses
- Service parts stock
- Customer equipment records
- Customer text messaging
- Integration API
- Mobile field work
- Staff permissions
- Operational reports
- Job volume limit
- Support and implementation
- AI control and handoff
- AI usage and data limits
Workiz: packages and boundaries
A service team needs a quoted workflow and is considering higher-tier inventory, equipment and API access.
Check before buying: Standard and Ultimate are currently quotation-based. The inspected page distinguishes Genius add-ons from base plans; older published tariff names are not reused.
Editorial rating: pending. No /100 score has been assigned.
| Offer | Observed price and billing | Package facts and evidence |
|---|---|---|
| Standard | Request a quote · configured business · quote required billing · Tax basis not verified Workiz plan entitlements · Observed 2026-11-05 |
Not verified for this offer
|
| Ultimate | Request a quote · configured business · quote required billing · Tax basis not verified Workiz plan entitlements · Observed 2026-11-05 |
Not verified for this offer
|
- Obtain included users, onboarding, term, taxes and the exact recurring amount in writing.
- Check API limits and Genius usage/data terms; task controls and human transfer are documented, not tested.
Workiz product-wide documentation — not a plan entitlement
These product statements do not fill gaps in the package table above.
- Scheduling and dispatch: Documented
Job scheduling.
Workiz plan entitlements · Checked 2026-11-05 - Quotes and approval: Documented
Unlimited estimates.
Workiz plan entitlements · Checked 2026-11-05 - Job invoicing: Documented
Unlimited invoices.
Workiz plan entitlements · Checked 2026-11-05 - Customer payment collection: Conditional
Online payments; processor fees unverified.
Workiz plan entitlements · Checked 2026-11-05 - Customer and job history: Documented
Client management.
Workiz plan entitlements · Checked 2026-11-05 - QuickBooks Online connection: Conditional
QuickBooks integration; edition/sync limits need confirmation.
Workiz plan entitlements · Checked 2026-11-05 - Job volume limit: Documented
Unlimited jobs.
Workiz plan entitlements · Checked 2026-11-05 - Published price or quote: Documented
Request a current quote; no numeric tariff verified.
Workiz plan entitlements · Checked 2026-11-05 - Job checklists and forms: Documented
Checklists.
Workiz plan entitlements · Checked 2026-11-05 - Service parts stock: Documented
Inventory management.
Workiz plan entitlements · Checked 2026-11-05 - Customer equipment records: Documented
Equipment tracking.
Workiz plan entitlements · Checked 2026-11-05 - Integration API: Conditional
Open API; rate limits unverified.
Workiz plan entitlements · Checked 2026-11-05 - Operational reports: Documented
Custom reports inherited through Pro.
Workiz plan entitlements · Checked 2026-11-05 - AI control and handoff: Documented
Genius Answering can be restricted by hours/tasks and transfer callers to humans.
Workiz Genius Answering · Checked 2026-11-05 - AI booking and dispatch: Conditional
Genius Answering books/reschedules from account data in English/Spanish; separate add-on.
Workiz Genius Answering · Checked 2026-11-05
Still unverified
- Daily route planning
- Customer online booking
- Recurring work
- Job photo documentation
- Staff time and expenses
- Job profitability
- Customer text messaging
- Mobile field work
- Staff permissions
- Included staff allowance
- Term and renewal
- Tax basis
- Support and implementation
- AI writing and analysis
- AI usage and data limits
ServiceM8: packages and boundaries
A business prefers a monthly job cap with unlimited staff rather than paying for each added user.
Check before buying: Starter permits 50 new jobs/month; Growing permits 150 and adds assets/forms. The exact treatment of over-cap and recurring jobs needs confirmation.
Editorial rating: pending. No /100 score has been assigned.
| Offer | Observed price and billing | Package facts and evidence |
|---|---|---|
| Starter | USD 29 · account/month · monthly billing · Tax basis not verified ServiceM8 US plans · Observed 2026-11-05 |
Not verified for this offer
|
| Growing | USD 79 · account/month · monthly billing · Tax basis not verified ServiceM8 US plans · Observed 2026-11-05 |
Not verified for this offer
|
- Confirm taxes, processing fees, device-specific and offline workflows. Android availability is a current vendor statement, not our test.
- Office Agent Standard is included in paid plans; Pro’s USD 39/month is an extra purchase.
ServiceM8 product-wide documentation — not a plan entitlement
These product statements do not fill gaps in the package table above.
- Scheduling and dispatch: Documented
Scheduling included in all plans.
ServiceM8 US plans · Checked 2026-11-05 - Quotes and approval: Conditional
Quotes with materials/labour; acceptance process not assessed.
ServiceM8 US plans · Checked 2026-11-05 - Job invoicing: Documented
Invoices; Starter includes progress invoicing.
ServiceM8 US plans · Checked 2026-11-05 - Job photo documentation: Documented
All plans attach photos/videos to jobs.
ServiceM8 US plans · Checked 2026-11-05 - Recurring work: Documented
Recurring jobs included.
ServiceM8 US plans · Checked 2026-11-05 - Integration API: Conditional
REST API available from Starter; limits unverified.
ServiceM8 US plans · Checked 2026-11-05 - Mobile field work: Conditional
US FAQ describes Android and iOS workflows; offline parity not established.
ServiceM8 US plans · Checked 2026-11-05 - Included staff allowance: Documented
Unlimited users.
ServiceM8 US plans · Checked 2026-11-05 - Term and renewal: Documented
Monthly, no lock-in; plan changes prorated.
ServiceM8 US plans · Checked 2026-11-05 - Support and implementation: Conditional
24/7 chat/email; partner setup may cost extra.
ServiceM8 US plans · Checked 2026-11-05 - AI writing and analysis: Conditional
Writing Helper and Office Agent Standard included; Pro costs USD 39/month extra.
ServiceM8 US plans · Checked 2026-11-05 - AI control and handoff: Conditional
Office Agent Pro describes notifications and approvals; not included in base.
ServiceM8 US plans · Checked 2026-11-05 - Job checklists and forms: Documented
Forms & Certificates included.
ServiceM8 US plans · Checked 2026-11-05 - Customer equipment records: Documented
Asset management included.
ServiceM8 US plans · Checked 2026-11-05 - Job volume limit: Documented
150 new jobs/month.
ServiceM8 US plans · Checked 2026-11-05 - Published price or quote: Documented
USD 79/month.
ServiceM8 US plans · Checked 2026-11-05
Still unverified
- Customer and job history
- Daily route planning
- Customer payment collection
- Customer online booking
- Staff time and expenses
- Job profitability
- Service parts stock
- Customer text messaging
- QuickBooks Online connection
- Staff permissions
- Operational reports
- Tax basis
- AI booking and dispatch
- AI usage and data limits
Test one realistic day before committing
Annual-equivalent prices are not month-to-month offers. For the documented five-user annual scope, Jobber Connect and Housecall Pro Essentials both show USD 149/month equivalent, or USD 1,788 for twelve months before tax and extras. This is subscription arithmetic only, not a claim of equal features or total cost. ServiceM8 Growing is USD 79/month for up to 150 new jobs; Workiz needs a quote.
- Write down office users, field staff, peak new jobs per month, repeat visits and the number of businesses/locations. Ask how cancelled and recurring jobs count.
- Try a customer request, an estimate, approval, dispatch, a field photo/checklist, an invoice and a payment reconciliation on permitted test data. No such trial was performed for this comparison.
- For a five-person team, request the five-user offer. A one-user headline, an annually prepaid equivalent and a no-commitment monthly price are three different scopes.
- Check the exact QuickBooks edition, records and sync direction. Retain a manual reconciliation path; an integration label is not proof that your accounting workflow is covered.
- For AI booking, define services, service area, available slots, escalation rules and prohibited promises. Review real call/message examples with the vendor before enabling autonomous actions.
Before you migrate
- Export customer/job history, open estimates and unpaid invoices before migration. Check attachments and duplicate customer matching.
- Reconcile the opening balance and test job-to-invoice-to-accounting flow without sending real customer messages.
- Confirm staff device compatibility, offline behaviour, permission boundaries and training. Retain a fallback schedule during cutover.
How to evaluate AI claims
Writing assistance, analytical helpers and autonomous answering are different purchases. Housecall Pro includes several helpers but charges separately for call answering. Workiz Genius Answering has documented task/language controls but remains an add-on. ServiceM8 Office Agent Pro is extra. Jobber Receptionist Companion is marked coming soon. No performance, model accuracy, data-retention or legal compliance claim is independently tested here.
What we checked — and what we did not
System Compare compared dated public product pages, package descriptions and pricing documentation. This page was prepared with AI assistance from that evidence. No supplier account, endpoint deployment, recovery exercise, accessibility scanner or live consent configuration was tested. Supplier documentation is not independent performance evidence.
Human editorial sign-off and a final rating are not recorded. Unknown means the evidence does not settle the answer; it does not mean the feature is absent. Product-wide capabilities must not be assumed to be included in every offer.
Prices are observations, not quotations. Confirm currency, tax, usage units, renewal, setup charges and exact contract scope before purchase. No lowest-cost winner is declared across unlike workloads.
How our scoring works · Commercial transparency · Send a correction · Supplier applications
Dated primary sources
- Jobber US plansChecked 2026-11-05 · Core one user and Connect five users, annual billing
- Jobber customer recordsChecked 2026-11-05 · Product documentation
- Jobber AI receptionistChecked 2026-11-05 · Optional receptionist, not every base plan
- Housecall Pro US plansChecked 2026-11-05 · Basic and Essentials annual offers
- Housecall Pro AI TeamChecked 2026-11-05 · Product and explicit all-plan inclusion
- Workiz plan entitlementsChecked 2026-11-05 · Standard, Pro and Ultimate
- Workiz Genius AnsweringChecked 2026-11-05 · Separate AI answering add-on
- ServiceM8 US plansChecked 2026-11-05 · Starter and Growing monthly offers